Common Return Questions
What items are returnable?
- Within 14 days of receiving your package
- In original condition with original packaging, stickers, tags and cards
- Unopened and Unused
- In the original packaging
What items are non-refundable?
- Free gifts or promotional items
Are there any charges for return?
- There is no charges for return
- Original shipping charges is non-refundable
- You are responsible for return shipping charges
How do I return?
- Enter your order information in the fields below and click start a return
- Enter the items you want to return
- You will get a confirmation email with shipping guidelines
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied via the original method of payment, within 14 business days.