FAQ

Becoming a YOSMO member is very simple. If you already have a yosmo.net account, you will automatically start earning YOSMO credits. If you don't have a YOSMO account, you can create one here and you will automatically become a club member.

There are several ways to earn YOSMO credits! In the section "how to collect credits" you will find all the possibilities to earn credits. For all purchases, credits are only earned on the goods purchased and exclude shipping costs and VAT.

Redeeming your YOSMO credits for great discounts couldn't be easier! With a minimum of 125 YOSMO credits you can already exchange for a discount. Once you have enough credits, click on "redeem" in your club account and you will be taken to the YOSMO Shop to shop. When you place your order, you have the option at checkout to apply your YOSMO credits to the order (credits cannot be exchanged in combination with a discount code). There it says how many credits you have and how many you can select to apply to the order. The discount amounts are fixed:

€5 discount – 125 YOSMO credits
€10 discount – 250 YOSMO credits
€15 discount - 375 YOSMO credits
€20 discount - 500 YOSMO credits
€25 discount - 625 YOSMO credits

Click on "rewards history" under the "my rewards" tab of your yosmo.net account and you will see the history of earned YOSMO credits.

Most of your newly earned YOSMO credits are immediately visible in your account. If you chose to share your birthday, 50 credits will be automatically credited to your account on your next birthday.

No! Your YOSMO credits have no expiration date.

You will lose the YOSMO credits you earned by placing the order and your credit balance will be reset to the previous balance.